Shipping policy

Order Processing Time

• All orders are processed within 2 business days after your purchase. Once your order has been processed, we will ship it out immediately and send you a confirmation email with tracking information.
• Please note, that orders are not processed or shipped on weekends or public holidays.

Shipping Time & Costs

• Standard Shipping: After your order has been processed, it will typically arrive within a 10 business days depending on your location. Shipping costs will be calculated at checkout based on your location and the delivery method chosen.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey to your doorstep.

Potential Delays

• While we strive to ensure timely deliveries, unforeseen circumstances (such as weather conditions, holidays, or shipping carrier issues) may occasionally cause delays. If there are any significant delays with your order, we will notify you via email as soon as possible with updated shipping details.

Contact Us

• If you have any questions regarding your order or shipping, please feel free to reach out to our customer support team at Customerservice@shadyeclipse.com. We're here to assist you!